Our goal is to deliver your purchase in the quickest and most efficient way possible. All packages are shipped from Bethlehem, Holy Land
Orders are shipped within (4) business days and have a tracking number. Shipping charges are automatically calculated by the weight and size of the item(s) and will be displayed at checkout. All boxes are professionally packed and protected . Orders with a total weight under 1 kilograms (2.2 pounds) will be shipped (STANDARD SHIPPING) from Israel via Regular Airmail (typical delivery time is 2 to 4 weeks). Orders with a total weight over 1 kilograms (2.2 pounds), will be shipped via Express Mail Service (EMS) (typical delivery time is less than 14 days) or DHL . Contact us If you require faster shipping; additional charges will apply.
To ensure prompt delivery, please ensure the details of your delivery address are correct and that you include a phone number. Once your order has been shipped, you will receive a "Shipment Confirmation" email containing your tracking number.
In the unlikely event an order is delivered damaged or incomplete, the buyer must inform us within 48 hours after receiving the order.