Every product that leaves our workshops should exceed your expectations. We take pride in the work of our artists; and if you are not happy with your order for any reason, we'll make things right.
The return process is simple: if you receive the item and decide you don't like it within 30 days, you can send it back. Just get in touch and we'll create a return label for you. Once we get your package, we will issue a full refund (minus shipping). Please note the following:
Item(s) must be in the exact same condition that you received it.
Original invoice from your order must be included.
We do not provide refunds if your item doesn't arrive by a particular date.
We can only give store credit for items that are personalized/engraved
IMPORTANT: Package must be clearly marked “Goods Returned Under Warranty”
A refund of the order will be given once we receive the item and deem it acceptable